Can the claim tool tell me when I’ll receive a decision letter for my VA claim?

Category: VA Medical Benefits For Veterans

The claim status tool won’t provide an exact date. But if the status of your claim is “complete,” you can estimate when you’ll receive your decision letter. This status means we’ve already mailed your letter, and it will take 7 to 10 business days to arrive from the date we mailed it. Note: The tool will show this message just below the status of the claim: “We sent you a decision letter.” If you don’t receive your letter within 10 days, please call the VA at 800-827-1000. We’re here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.