Can I upload new evidence online?

Category: NEXUS Letters

Yes. You can use the claim status tool to upload new evidence. From the Files tab, under “Additional evidence,” click the Add Files button to submit more evidence. Note: You can’t use the tool to file a claim. Please don’t upload claim forms on the We accept these file types: PDF, GIF, JPEG, BMP, and TXT. The maximum file size is 25 MB. If you can’t upload your additional evidence because the file is bigger than 25 MB, please mail it to us instead. You can send it to the same address where you mailed your claim. You can also bring your additional evidence to a regional office near you. If you need help, you can call the VA at 800-827-1000. We’re here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.